FAQs
Common Questions
Everything you need to know about AutoMiles.
What is AutoMiles?
AutoMiles is an annual subscription‑based car maintenance service that
provides
routine servicing included parts, inspections, and diagnostics at your doorstep
anywhere in the UAE.
How does the subscription work?
You choose a yearly plan, pay once, and book a scheduled service maintenance
throughout the year without any extra charges for included services.
What services are included?
Routine servicing, oil changes, filters, inspections, diagnostics, and
preventive
maintenance depending on the plan you select.
Do you come to my home or office?
Yes. All services are delivered at your preferred location — home, office, or
any
safe parking area.
Are there any hidden charges?
No. Your subscription covers all listed services with parts. Any additional
repairs
or parts outside the plan are quoted separately.
How do I book a service?
You can book through our website and WhatsApp. Choose your slot and our
technician
arrives at your location.
What if I miss my appointment?
You can reschedule with 24 hours’ notice. Missed appointments may be counted as
completed service.
Is this an insurance or warranty?
No. AutoMiles is a maintenance annual subscription — not insurance, warranty,
or
repair coverage.
Can I cancel my subscription?
Subscriptions are annual and non‑refundable once activated.
How do I pay?
You can pay online through secure payment links or bank transfer.
Can I transfer my subscription to another car?
Yes, once per year and another car should be on registered on your same Emirates
ID.