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Common Questions

Everything you need to know about AutoMiles.
What is AutoMiles?
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AutoMiles is an annual subscription‑based car maintenance service that provides routine servicing included parts, inspections, and diagnostics at your doorstep anywhere in the UAE.
How does the subscription work?
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You choose a yearly plan, pay once, and book a scheduled service maintenance throughout the year without any extra charges for included services.
What services are included?
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Routine servicing, oil changes, filters, inspections, diagnostics, and preventive maintenance depending on the plan you select.
Do you come to my home or office?
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Yes. All services are delivered at your preferred location — home, office, or any safe parking area.
Are there any hidden charges?
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No. Your subscription covers all listed services with parts. Any additional repairs or parts outside the plan are quoted separately.
How do I book a service?
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You can book through our website and WhatsApp. Choose your slot and our technician arrives at your location.
What if I miss my appointment?
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You can reschedule with 24 hours’ notice. Missed appointments may be counted as completed service.
Is this an insurance or warranty?
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No. AutoMiles is a maintenance annual subscription — not insurance, warranty, or repair coverage.
Can I cancel my subscription?
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Subscriptions are annual and non‑refundable once activated.
How do I pay?
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You can pay online through secure payment links or bank transfer.
Can I transfer my subscription to another car?
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Yes, once per year and another car should be on registered on your same Emirates ID.