These terms cover general use of the AutoMiles website. When you purchase a membership, a separate Membership Agreement explains your included services, annual limits, eligibility conditions, exclusions and payment terms.
About AutoMiles
AutoMiles Mobile Repair Services LLC provides mobile vehicle maintenance services in the United Arab Emirates. Our annual car care memberships are designed to make routine vehicle maintenance easier and more convenient.
AutoMiles provides maintenance services. Our memberships are not insurance policies or financial protection products.
Using Our Website
You may use our website to explore services, compare memberships, register your vehicle and request bookings.
Please use our website lawfully. Do not attempt to damage, misuse or gain unauthorized access to our systems.
Services & Memberships
AutoMiles offers Signature, Plus and Elite annual memberships. Each membership may include different services, prices and conditions.
Your confirmed Membership Agreement explains exactly what is included, how often services can be used and which eligibility conditions apply.
Prices & Information
We aim to keep our website prices, service details and membership information accurate.
Prices may vary depending on your vehicle and selected membership. Information and prices may be updated before a purchase is confirmed.
Your final price, applicable taxes and purchase details will be shown before payment.
Registration & Information
When registering or booking, please provide accurate contact details, vehicle information and service location details.
Incorrect or incomplete information may delay your registration or appointment. We may contact you to verify details when necessary.
Bookings & Availability
Service bookings depend on available appointment slots, technician schedules, parts availability and suitable service locations.
A booking request is confirmed only when AutoMiles sends confirmation. We may contact you if an appointment needs to be adjusted.
Please ensure your vehicle is accessible and parked in a safe location where the requested maintenance can legally be performed.
Payments & Agreements
Before purchasing, you will be able to review the applicable membership services, conditions and purchase terms.
Your membership becomes active after AutoMiles confirms payment and activation.
Your confirmed Membership Agreement governs the specific benefits, limits and conditions of your purchased membership, subject to applicable law.
Cancellations & Refunds
Cancellation, rescheduling and refund conditions depend on the service or membership purchased.
The applicable rules will be provided before purchase. Contact our support team if you need help with a cancellation or refund.
Your mandatory rights under UAE consumer protection law remain unaffected.
Customer Responsibilities
Please provide correct information, follow booking instructions and ensure our technician can safely access your vehicle.
If additional work is needed outside your membership, AutoMiles will explain the charges and request your approval before carrying out that work.
Service Concerns & Rights
We aim to provide professional and reliable vehicle maintenance services.
If you have a concern, contact us with your booking details. We will review the matter and explain the next steps.
Nothing in these terms removes or limits mandatory consumer rights under applicable UAE law.
Privacy & Website Content
We handle personal information according to our Privacy Policy and applicable UAE data protection requirements.
The AutoMiles name, logo, website design and original content belong to AutoMiles or their respective owners. Protected content may not be used commercially without permission.
Third-party websites linked from our website may have their own terms and policies.
Changes to These Terms
We may update these website terms to reflect changes to our services, website or applicable requirements.
Updated terms will be published here. Changes will not automatically remove benefits already agreed under an active Membership Agreement.
These terms are governed by applicable laws of the United Arab Emirates.
Need clarification?
Our team is here to answer your questions before you join.